Refund and Returns Policy

Effective Date: 28/03/2025

At Crazy for Jesus (https://crazyforjesus.com/), we are committed to supporting faith-inspired businesses and providing our customers with high-quality products and services. If you are not completely satisfied with your purchase, we are here to help.

1. Returns

We accept returns under the following conditions:

• You must request a return within 7 days of receiving your order.
• The item must be unused, in its original condition, and in its original packaging.
• Proof of purchase (receipt or order confirmation) is required.
• Some items, such as personalized products, digital downloads, or perishable goods, may not be eligible for return.

How to Initiate a Return:

1. Contact us with your order details and reason for return.
2. We will provide you with return instructions and, if applicable, a return shipping address.
3. Ship the item back within 7 days of return approval.
4. Once received and inspected, we will notify you of the approval or rejection of your return.

2. Refunds

If your return is approved:

• A refund will be issued to your original payment method within 7 business days.
• Shipping fees are non-refundable, unless the return is due to a defective or incorrect item.
• If your refund is delayed, please check with your bank or payment provider before contacting us.

3. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at [your email].

4. Non-Returnable Items

Certain items cannot be returned or refunded, including:

• Personalized or custom-made products
• Digital downloads or e-books
• Perishable goods (e.g., food items)
• Gift cards
• Items marked as final sale

5. Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account and payment method.
2. Contact your credit card company—it may take time before your refund is processed.
3. If you’ve done this and still haven’t received your refund, reach out to us at [your email].

6. Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• If you are returning an item over [$X], we recommend using a trackable shipping service or purchasing shipping insurance.

7. Changes to This Policy

We may update this Return & Refund Policy as our community grows. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about returns, refunds, or exchanges, please contact us: