Ready to ship in 3-5 business days
Shipping Policy
Shipping Policy
Dispatch times: All orders are dispatched within 5 business days. Shipping times are then as listed below.
UK Shipping Costs:
Royal Mail 48 Tracked £2.95 + VAT for the first item, plus £0.70 + VAT per extra item. (Up to a maximum of £8 + VAT). This is a tracked service. Delivery is estimated 2-3 working days from dispatch.
Royal Mail 24 Tracked £3.50 + VAT for the first item, plus £0.70 + VAT per extra item. (Up to a maximum of £9 + VAT). This is a tracked service. Delivery is estimated 1-2 working days from dispatch.
Europe Shipping Costs:
Royal Mail European Tracked £7.95 + VAT for the first item, plus £1 + VAT per extra item. This is a tracked service. Delivery is estimated 3-5 working days from dispatch.
Rest of World Shipping Costs:
Royal Mail International Tracked £9.30 + VAT for the first item, plus £2 + VAT per extra item. This is a tracked service. Delivery is estimated 5-7 working days from dispatch.
Refund Policy
Refund & Returns Policy – Glasby Music
We hope you will be really happy with your purchase, but if something isn't quite up to standard, please let us know and we will do everything we can to put it right.
This policy explains when and how you can return products bought from us. Nothing in this policy affects your legal rights under the Consumer Rights Act 2015.
1. Online Orders – 14‑Day Cooling‑Off Period
If you purchased online, you have 14 days from the day after you receive your order to change your mind
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To cancel, email us at [your email] and return the item within 14 days of telling us.
We will refund:
Faulty or Not as Described
If your T‑shirt is faulty, damaged, or not as described, please contact us immediately.
You are entitled to a repair, replacement, or refund under UK law. We will cover reasonable return postage for faulty items.
Eligibility for Returns
To qualify for a return, T‑shirts must be:
- unworn and unwashed,
- in their original packaging,
- with all tags attached, and
- free from marks, odours, or signs of wear
5. How to Start a Return
Email us at info@glasbymusic.com with:
- your order number,
- the item you want to return, and
- the reason for the return.
Package the item securely and send it to our return address (which we will provide via email. We recommend using a tracked service, as you are responsible for the item until it reaches us.
6. Refund Processing
We aim to process refunds within 14 days of receiving your returned item
Refunds are issued to your original payment method.
Your bank or card provider may take a few days to show the funds.
If the item is out of stock, we will issue a refund or store credit.







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